"First Impressions Critical to Closing Sales Even Before Vehicle Shoppers Visit Dealership" JD Power finds out
"Sale is lost before a dealer can demonstrate how well it does everything else"
"1 in 4 shoppers who shop, but don’t buy from a dealer reject that dealer before they even speak with a sales consultant"
The key for dealers is to ensure they don’t lose the sale before a customer even steps foot on their lot.
FEATURED
SERVICES
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How many shoppers do you lose just on your first impression?
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Is your photography working for you or against you?
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Our partner dealers will create a competitive advantage and win customers online on their first impression with a 3X faster turnaround time than industry.
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IT Management
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Surveillance Camera System
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Equipment and Installation
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Technology Support
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Is your website performing to the expectation of your investment?
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What is your website traffic lead ratio?
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4...3...2...1...you just lost a lead based on a 4-second rule.
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Photographer
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Operation Staff
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Sales Manager
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Salesperson
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Deal Closure
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Title Clerk
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Automotive Buyer
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Can you be a victim of millions of dollars of a lawsuit or loss in reputation because of deficiencies in BPM or your employee's lack of professionalism?
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Do you have an efficient employee handbook that provides proper guidance, a responsibility matrix, and role definition?
AUDIT NOW
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Motor Vehicle Dealer Board (MVDB) Audit
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Federal Trade Commission (FTC) Audit
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Internal (IA)Audit
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Internal Revenue Services (IRS) Audit
We can rely on Xcel Advantage to create a solution based on our business problems and needs.
Manager
Virginia Based Medium Size Dealership
